Before an electronic, bi-directional laboratory interface is implemented, the workflow looks something like this. First, the provider places a lab order in the electronic medical records system (EMR). The phlebotomist takes a sample from the patient. Then, a requisition is handwritten and attached to the sample and, finally, the sample is sent to the lab.
Once the laboratory receives the sample, an accessioner reviews the handwritten requisition and enters the information into the laboratory information system (LIS). Because of variances in handwriting and the potential for human error, this can lead to missing or incorrect information entering the LIS.
In contrast, there are many benefits to an electronic interface which automates the passing of patient test data between systems electronically. One obvious benefit is less paperwork for the provider and the lab. Less paperwork means less manual data entry which, in turn, means a decrease in the deciphering of questionable handwriting.
A HIPAA-compliant interface has its own unique challenges. With greater convenience and improved access come increased risk. Because of the sharing of sensitive patient health information (PHI), it is essential that interfaces remain highly secure--that only those with the correct authorization may view data. Only a development company that understands the unique demands of the healthcare industry should be given the task of creating the platform for passing such data.
Not only does Healthcare Integrations have extensive experience creating HIPAA-compliant laboratory interfaces, we can do so while being mindful of your budget and the demands of your schedule. One of the challenges companies face as they seek to find and hire an integration team is the difficulty of receiving good communication--which is rather ironic considering that the purpose of the project is to streamline communication. One of the reasons that we have a high rate of return business is because in addition to having the technical skills to tackle your project, we commit to keep you updated and to be available through Slack, email, or phone to address your questions, needs, or concerns within 24 hours. You won't be waiting three weeks or three months just to meet with someone. You will be heard.
With over 20 years of professional experience, Healthcare Integrations has an extensive and rich background building interfaces for hospitals systems, laboratories, and medical practices on every scale. Recognized as industry experts and Gold Members of HL7.org, we are available to complete the entire interface and provide continued support services, but we are also happy to put your interface team in touch with our experts for advice and consulting services. Whatever your lab interface needs may be, we can provide the support you need.
And we will be attentive. We'll listen to you. We'll answer your emails with a timely response. We'll be available when and where you need us. We'll keep you in the loop taking your goals and your bottom line as the primary consideration.
We would love to meet with you and discuss the ways that we may be able to help get your next interface project going. This would be a no-pressure, no sales-pitch discovery call to help us both determine if we would be a good fit. Click on the button below and schedule a time for us to learn more about each other. We'll look forward to seeing how we can help.